9 Things You Should Know About WhatsApp Business App

Main Image
  • Like
  • Comment
  • Share

If you have booked a movie ticket in the last couple of weeks using BookMyShow, you might have been pleasantly surprised (or mortified) by receiving your tickets over a WhatsApp chat message. That’s WhatsApp business – a tool designed to help you ‘communicate with businesses that matter to you.

Looks like WhatsApp has already started rolling out WhatsApp Business to select consumers who have shown interest and we do have a first look at what WhatsApp business is all about.

 

You can Schedule Away Messages

For now, it’s a medium for businesses to directly contact consumers or for them to contact you. If you own a Business, you can import all your Business related chats to your WhatsApp Business account and can schedule customized ‘Away messages’.

So, when consumers try and contact you and you aren’t available, they will get an automated message respectfully acknowledging your absence.

Also Read: How to enable automated reply to WhatsApp Messages

Verified Business accounts

WhatsApp will also verify business accounts and certify them with a blue tick. This way consumers would have some assurance that they are conversing with a legit business and not a rogue account.

Analytics Tool

The App will also have an analytics tool, one that will show basic stats like Messages sent, Messages delivered, messages received, messages read. This is pretty basic, but WhatsApp will expectedly add more helpful options later.

The App is different for big businesses

Yes, only scheduling ‘Away messages’ is a bit limited, but WhatsApp has a different set of unspecified features for large businesses (like BookMyShow). These services are paid, however, and you have to verify your business to use it.

Block Businesses

Businesses will inevitably try to spam you, and so there is a provision that should let you block them. We are not sure how this will pan out, as it hard to decide how frequently (or at all) we would like to hear from businesses.

Also Read: How to send WhatsApp audio messages using Google Assistant

Business users can register using Landline Phones

If you own a local business and the popular number associated with it is a landline number, you can get the same registered for WhatsApp Business. This way, it will be easier for consumers to reach out to you.

You get multiple account options

You can keep your personal and Business WhatsApp App on one phone, but you can’t sign up on both Apps using the same phone number. One phone, both apps have to be registered with a different number (landline or mobile).

If you wish to use both WhatsApp and WhatsApp Business with the same phone number, you will have to use separate phones for each.

Register as a tester first

If you want to give it a shot, you can register yourself by taking a small Survey. And if you are selected, you will see WhatsApp Business App in your Play store.

Also Read: How To Voice Read Text Using S Pen on Samsung Galaxy Note 8

WhatsApp Business Apk Download

You can also download the APK for WhatsApp Business app from APK Mirror, but you can’t sign up or use the app unless WhatsApp approves you as a tester.

WhatsApp Business – Worried about Spam?

WhatsApp Business surely has its advantages. With time, it should similar to WeChat in China. Consumers will be able to communicate with businesses and even pay directly from within the app for goods and services. However, there are chances the Facebook could irrevocably damage the sanctity of a messaging app that soared monumental heights only because of its simple and minimal interface.

Image source: Huseyin filiz

Deepak SinghDeepak Singh

Deepak has more than 8 years of experience in covering technology for several eminent publications in India. He currently leads an enthusiastic team of young writers at Smartprix and tries to uphold the highest quality standards.

Related Articles

ImageSamsung Republic Day 2023: Best deals on Galaxy Z Flip 4, S22 Ultra, and more

Samsung India has announced the “Grand Republic Sale,” which offers huge discounts and cashback on various Samsung products, including Galaxy smartphones, laptops, tablets, wearables, TVs, and electronic appliances. Until January 21st, the sale will be accessible on Samsung.com, Samsung Exclusive Stores, and the Samsung Shop App. The Galaxy Z Fold4 (review), Galaxy S21 FE (review), …

ImageFacebook to add In-chat Shopping feature in WhatsApp

Facebook is expanding the shopping experience within WhatsApp to strengthen its business portfolio. In an upcoming update, the messaging app will show an in-chat ‘shop’ option for registered Business accounts. Users will be able to tap the Store icon and initiate transactions right from the chat window. As you can see in the above promo …

ImageBest upcoming Whatsapp features you must know

Whatsapp is one of the most used apps in our daily lives. From the days of its barebone infancy, the app has come a long way in terms of features and user experience. Although many other instant messengers are there in the market, Whatsapp is still the undisputed king. Ever since its acquisition of Whatsapp, …

ImageiPhone users will soon get this useful WhatsApp feature: Read on to know more

Messaging app WhatsApp is reportedly working on a new picture-in-picture feature for video calls on iPhones. This new feature will allow iOS users to simultaneously open and use other apps while being on a WhatsApp video call. For now, the feature is in the testing phase and is available for some specific iOS beta testers. …

ImageYou can download your driving license, RC and PAN card via WhatsApp: Know how?

WhatsApp has emerged as one of the most popular instant messaging apps at the current time. The app offers multiple features and keeps bringing new ones on the platter to make the experience better for the users. In the past, the platform worked as a tool for the sharing of all the crucial information related …

Discuss

Be the first to leave a comment.