How to Reset the Password of Your Netflix Account (3 Methods)

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Netflix is one of the most popular Over-the-Top Streaming Services. It streams over 10,000 shows, movies, documentaries, anime, and other titles on its internet-connected devices. It is a subscription-based streaming service known for its vast library of global and original content.

Nowadays, we have a long list of passwords to remember, as not only our email IDs but other apps and websites have passwords. These include Amazon, Flipkart, Swiggy, Zomato, Ola, Uber, and all the OTT platforms. This makes it common for Netflix account users to forget their passwords. For moments like these, Netflix offers three simple ways to reset your password if you have forgotten it. Netflix subscribers can reset their passwords using email, SMS, or billing information.

In this article, we’ll talk about how one can reset their forgotten or lost Netflix password. Details about Netflix plans available and its new password-sharing policy are also included below.

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Existing Netflix Subscription Plans Available in India 2024

  1. Rs. 149 Mobile Plan- 1 screen- SD content for 1 month.
  2. Rs. 199 Basic Plan- 1 screen-SD content for 1 month.
  3. Rs. 499 Standard Plan- 2 screens-FHD content for 1 month
  4. Rs. 649 Premium Plan- 4 screens UHD content for 1 month

Step-By-Step Guide to Reset Your Netflix Password (3 Ways)

A) Resetting Netflix Password using email

Changing your password using your email ID is a straightforward process. Just follow these steps-

  • Go to Netflix.com/loginhelp
  • Choose the Email option.
  • The key to your email ID is in the space given on the page.
  • Click or Tap on the ‘Email Me’ option.
  • Now open your mailbox.
  • Check the mailbox for an email from Netflix about resetting your password. The mail is received chiefly within seconds.
  • Click on the link in the email, and it will sign you into Netflix automatically.
  • You will be asked to create a new password when you sign in. Just keep in mind that your new password can’t be the same as your old password.

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B) Resetting Netflix Password using SMS

If you don’t use your email or don’t remember which email ID you used to register on Netflix, you can reset the password using SMS.

  • Open any web browser on your device.
  • Go to Netflix.com/login/help
  • Choose the Text Message/SMS option.
  • Enter the phone number that has been registered with your Netflix account.
  • Tap on the ‘Text Me’ option.
  • You will receive a verification code via text message. Enter that code to reset your Netflix account password. The code expires in 20 minutes, so use it ASAP.
  • After you enter the code, you will be asked to make a new password. Just ensure your new password is not the same as your last one.

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C) Resetting Netflix Password using Billing Information

This is a slightly more complicated way of setting a new password. For this method to work, you need the credit or debit card number you used to pay for a Netflix subscription.

  • Go to Netflix.com/loginhelp
  • Click on the ‘I don’t remember my email or phone’ option.
  • Key in the first and last name on the account.
  • Enter the card details, including the card number being used for the account.
  • Click on ‘Find Account’.
  • Suppose Netflix is able to find your account. In that case, you will get a reset email on your email ID associated with the account.

For those unaware, Netflix recently strengthened its password-sharing policy so that one Netflix subscription owner isn’t able to share his/her password with endless people. While Netflix became aware of this trend a few years ago, the OTT giant recently changed its password-sharing policy to limit free viewing of content.

According to new rules, one can share his/her password with anyone residing in the same household. Those not living together won’t be able to share passwords. Suppose all family members live together in the same house. In that case, they can easily log into Netflix and access their profile on the same account. If any of them moves out and has to watch Netflix from somewhere else, they can still do it but will have to follow a verification process. The new rule was first implemented in the US, followed by other countries.

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Shivangi AgarwalShivangi Agarwal
Shivangi is an honours graduate in English from Delhi University with a passion for reading and writing. Always keen to know more about the latest gadgets, when she is not reading about tech, she loves listening to Hindi music and grooving to the latest Hindi beats.

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