How to check your Xiaomi device repair status online

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Xiaomi India has today announced a new service initiative that you can use to track the status of the Xiaomi devices you have deposited at the service centre for repair.

So, if you recently submitted a Xiaomi Phone at their service centre, you need not call the service centre or customer care for updates, but can check the status yourself in a few simple steps. Here is how you can directly check your Xiaomi phone repair order status from Mi.com.

Also Read: Xiaomi Mi A1 To Get Fast Charging With Android Oreo Update

Step 1: Go to official Xiaomi’s service order page.

Step 2: Enter the contact number linked to the service request or your order/service/IMEI/Sn No.

Step 3: Click on confirm to get OTP and authenticate with the OTP.

In response, you will get a receipt displaying your order details and a self-explanatory service term (under inspection, To be checked, work in progress, ready for delivery, cancelled, etc.) describing the status of your order.

Check status of your Xiaomi phone service request online

To simplify product maintenance and repair for its customers, Xiaomi also offers services like home pick and drop (in select areas), Hotline number, Chat support, and Mi Protect plans. The service order status request is a good initiative that should help ease things for consumers.

The company had a very successful festival run in India and putting in more efforts to improve its service infrastructure should help it further consolidate its position and maintain its lead in the hyper-competitive Indian smartphone market.

Deepak RajawatDeepak Rajawat
Experienced technology journalist with over 7-years of experience. Before embracing online journalism, he has worked with several legacy publications including print editions at Hindustan Times and The Statesman. He also has a keen interest in Sports, which he used to cover with equal enthusiasm in his early career.

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11 Comments
Santhoshklt Hbk
Santhoshklt Hbk
@santhoshkl_meviyacu
2 months ago

When will Mi 4x43 inch TV get Android 13 support?

Reply
AJO JOHN
AJO JOHN
@ajo_zumiqowo
11 months ago

Mi note 10 pro with in one and half year motherboard complete. service centre say they have nothing to do. Only replace mother board with payment. Horrible mi. This is tooo much

Reply
Baidul Sk 03
Baidul Sk 03
@baidul_fomexuwa
1 year ago

Bad 😡😡😡😡😡

Reply
Baidul Sk 03
Baidul Sk 03
@baidul_fomexuwa
1 year ago

Redmi note 10 Pro is unusless mind at 10 Pro front camera that is not working why are you software update in MI note 10 Pro front camera 😡😡😡😡😡😡😡😡

Reply
User
Anshul thakur
Anonymous
1 year ago

My phone’s motherboard was damaged, I gave it to the service center and my phone was under warranty, then the service center people said that after 20 days, when I call, they say that it is not fixed.

Reply
User
Vaibhav More
Anonymous
1 year ago

3rd class company .dont use MI products

Reply
User
YouTube SEO
Anonymous
1 year ago

Worst Service In The World

Reply
User
prakash
Anonymous
1 year ago

very poor service mi

Reply