Canva Outage July 8: I Am Unable To Save Or Download Designs

By Shikhar Mehrotra • Updated On 8 Jul 2025

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TL; DR

While users began facing issues at around 07:30 AM IST (when Down Detector got about 190 reports), the platform acknowledged the outage at 07:43 AM IST.
The outage peaked at 09:17 PM IST, when as many as 701 users reported it (globally) on Down Detector. Of the total reports, 49% users faced issues with the website, while 39% faced a problem with the server connection.
The platform isn’t working for me at 02:56 PM IST, when I’m compiling this report.

The Australian graphic design platform Canva suffered a major outage earlier today, during which users were unable to edit, save, or download their projects.

While users began facing issues at around 07:30 AM IST (when Down Detector got about 190 reports), the platform acknowledged the outage at 07:43 AM IST.

Also Read: From Liquid Glass to Frosted Pane: iOS 26’s Third Developer Beta Draws Criticism Over Design

Canva Outage Peaked Early This Morning

The outage peaked at 09:17 PM IST, when as many as 701 users reported it (globally) on Down Detector. Of the total reports, 49% users faced issues with the website, while 39% faced a problem with the server connection.

The official website mentions issues like the inability to view or save changes, failure with general knowledge queries, and a non-responsive application.

During this time, we were also unable to download designs from Canva. Despite having an optimal connection speed, Canva didn’t allow us to save or download designs either. The download button wasn’t showing up.

Also Read: Exclusive: The Biggest New Features Coming in OxygenOS 16

Canva Implemented Fixes At 01:49 PM IST

And we’re back online! Thanks for waiting for us. Back to designing! 💙 pic.twitter.com/pQ65dkUMJh
— Canva (@canva) July 8, 2025

Although Canva says that it has fixed the issue, the platform isn’t working for me at 02:56 PM IST, when I’m compiling this report. You can see the error in the top right corner of the screenshot attached below.

screenshot of canva with the download error at the top right

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Shikhar Mehrotra

Shikhar Mehrotra is a seasoned technology writer and reviewer with over five years of experience covering consumer tech across India and global markets. At Smartprix, he has authored more than 1,700 articles, including news stories, features, comparisons, and product reviews spanning automobiles, smartphones, chipsets, wearables, laptops, home appliances, and operating systems. Shikhar has reviewed flagship devices such as the iPhone 16, Galaxy S25+, and Sennheiser HD 505 Open-Ear headphones. He also contributes regularly to Smartprix’s growing automotive section.

With a deep understanding of both iOS and Android ecosystems, Shikhar specializes in daily tech news, how-to explainers, product comparisons, and in-depth reviews. His DSLR photography in product reviews is recognized as among the best on the team.

Before joining Smartprix, Shikhar wrote for leading publications including Forbes Advisor India, Republic World, and ScreenRant. He holds a Bachelor of Arts in Journalism and Mass Communication from Amity University, Lucknow.

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