Overwhelmed by the good response to its recent launched P30 Pro (review), Huawei is going to offer VIP treatment to its customers. What’s interesting is that the offer extends to its Mate 20 Pro (review) customers as well.
India is a very important market for Huawei and such services are the perfect embodiment of our commitment to providing only the very best experience to the Indian market. We would like to further enhance the overall experience of our premium products with exclusive offers like this. Customer delight and satisfaction forms the core of our very DNA, be it in terms of product innovation of service delivery. The VIP service is yet another step in our part to provide the best-in-class service to our esteemed customers across India.”, says Tornado Pan, Huawei’s Brand Manager for India.
If you’re an owner of either of the phones, you could enjoy priority service whether you contact a service center or a Huawei repair location. Huawei has a dedicated toll-free number for VIP customers to reach the Huawei Contact Center. Even the pick and drop service would be free of cost across India. The P30 Pro customer could avail the VIP service and the perks till the phone’s factory warranty period expires.
Huawei is not the first brand to offer such complimentary services. In fact, its archrival, Samsung is known for a similar treatment to its users for the past couple of years. Flagship brands are charging exorbitant prices from their customers. So, they need to go beyond the bells and whistles to match the expected experience quotient of the customers. This would act as a differentiating element over their competing top-tier contenders.
Huawei P30 Pro Highlights
Huawei P30 Pro is a camera-centric flagship phone featuring quad-camera setup at the back. Under the hood, the phone houses a Kirin 980 chipset. Internals also includes 8GB of RAM, up to 512GB onboard storage (256GB internal and 256GB external), and a 4,200mAh battery that supports 40W super charge technology.
The VIP perks would be amongst the nice-haves for a customer. The higher variant with 8GB of RAM and 256GB internal storage is available for Rs. 71,990.