Call it the advent of UPI and it won’t surprise you because UPI has taken the world by storm. The proprietary technology developed in India, UPI is a great mode of payment where you just have to enter the UPI ID or scan a barcode, and bingo, the payment goes through provided you have entered the correct password or PIN. Unified Payment Interface (UPI) is heavily used in India so much so that other countries like the UAE are adopting it too as it makes digital payments easy.
However, things can get ugly when you lose your phone or if it gets stolen. Your phone holds a lot of sensitive data including the UPI ID which is what we were talking about just a bit ago. Although getting your phone stolen is a different thing, the technologies adopted by these thieves and cybercriminals can dupe you of lacs of rupees if you don’t take proper action i.e. erasing the contents of your phone and blocking any banking apps including UPI apps. Here’s a to-go guide on how you can block PayTM, Google Pay, and PhonePe UPI.
How To Block PayTM UPI?
Let’s see exactly how you can block PayTM UPI in case you lose your phone. Here’s how.
Step #1: First up, call 01204456456 for the PayTM Payments Bank helpline.
Step #2: Next up, choose the “Lost Phone” option.
Step #3: Next, select “Enter a different number” and then, type the phone number you lost.
Step #4: Select the option to log out from all the devices using the same login credentials.
Step #5: Next, go to PayTM’s website (www.paytm.com) and select the option “24×7 help”.
Step #6: You need to choose “Report a Fraud” from among the other options available onboard.
Step #7: Once you select the appropriate issue, tap on “Message Us”.
Step #8: The next screen will ask you to prove the ownership of the account by submitting a debit or credit card statement, email, or SMS confirmation, as well as some documentation such as a police report proving that your phone was lost or stolen.
Step #9: Once all the information is confirmed and verified, you will receive a message confirming that your PayTM account and UPI have been temporarily blocked unless you unfreeze it.
How To Block Google Pay UPI?
Let’s see how you can block Google Pay UPI using these simple step-by-step instructions.
Step #1: Firstly, dial 18004190157 on any smartphone to reach out to customer service.
Step #2: Talk to the respective customer service representative to answer their queries and ask them to block your Google Pay account.
Step #3: Repeat the following procedure based on if you are using Android or iOS.
For Android: You can access Google Find My Phone on any other phone or PC and wipe all the data remotely which includes Google Pay as well. Here, you have successfully wiped all the data which means Google Pay is temporarily unavailable for anyone who might have got hands on your phone.
For iOS: You can remotely erase data using the Find My app and other tools authorized by Apple.
How to Block PhonePe UPI?
Dealing with a lost or stolen phone is more disastrous when you have a Google Pay or PhonePe UPI that could open up doors for hackers to get it. Thus, it is highly recommended to secure both the phone and the data it stores which includes UPI apps such as PhonePe. Let’s see how you can actually block PhonePe UPI on your stolen or lost phone.
Step #1: First up, dial the numbers 02268727374 or 08068727374.
Step #2: Next, you need to mention the phone number associated with the PhonePe account to report it.
Step #3: Enter the OTP when required if you have the SIM card or else, select ‘report the loss of a SIM or device.
Step #4: You will be connected to a customer service representative where you can report the incident or fraud and ask them to block your PhonePe account.
Step #5: Verify that your PhonePe account has been blocked. You can now seek out a new phone and port your old phone number to a new SIM card and re-active all the services just like the ones that were available previously.
That’s pretty easy to follow guide on how you can temporarily block your PayTM, Google Pay, or PhonePe UPI accounts should you lose your phone or if it gets stolen.
Both the customer care numbers given for Phone Pe are useless. I lost my phone, but their automated calling gives option to send OTP to the lost SIM, which is stupidity. How will I get the OTP if my phone is lost. Even if I get a new SIM activated on the same number, it takes 24hrs for the SMS facility to get activated(another lousy system), by then my Phone Pe account can easily be hacked!