Ola electric scooters’ known issues so far: From insurance cost to reverse glitch

Main Image
  • Like
  • Comment
  • Share

Ola S1 and Ola S1 Pro electric scooters were launched back in August 2021 with several advanced features and acclaimed promises. But ever since their launch, Ola electric scooters are having bumpy rides on the Indian roads. At first, the company fails to deliver the pre-orders on the promised time and later a series of undesired events caused a major setback for Ola. 

Among various events, Ola acknowledged some of them to take action while few are still in the queue. Here is the list of all Ola S1 and S1 Pro e-scooters related issues:

1. Ola S1 Insurance Premium Discrepancy 

Right after the first batch started delivering in December 2021, a user name Rahul Prasadh took Twitter to raise an issue regarding insurance premium payment. The person stated that he had paid Rs 7,471 for the insurance but policy documents showed an amount of Rs 6,695 causing a discrepancy. Though Ola took a note of the matter and refunded the excess amount to the user. 

2. Delivery of dented Ola S1 Pro

Receiving a shiny vehicle is the dream of every buyer but imagine the opposite when someone receives a faulty product. An Ola S1 Pro customer from Vishakhapatnam faced the issue when his order of e-scooter was delivered with several cracks and dents. The person reached out to his sales manager upon which he has assured a repair. The matter lets users and others in bizarre as Ola was expected to take the matter into hands and should do a fresh replacement.

3. Ola S1 Pro needed service within 24 hours of delivery

Ola S1 Pro has been reported producing noises and headlight dysfunction after a ride of less than 6km. A Twitter user named ToadTweets reported the issue and his brand new e-bike was towed away to the workshop and returned with another problem of the broken number plate and oil marks on the S1 Pro body. Later, the user reported a charging issue which was then attended by the Ola Chennai team.

4. Ola S1 Pro fire incident

With the arrival of summer in the country, Ola finds itself in another issue when an S1 Pro broke into a fire in a marketplace in Pune. The incident bagged public attention and arises the question of Ola EV sustainability. Ola Electric later acknowledged the issue and ordered a probe to find the reason. Till then, no fresh reports have come describing the cause of the Ola S1 Pro fire.

5. Ola S1 Pro Reverse Mode Glitch

In a viral video that appeared on social media in April 2022, Ola S1 Pro was running in reverse at 90kmph when placed on a surface. The incident happened due to a software glitch which makes the rear wheel rotate in reverse allegedly at 90kmph. Since the reverse mode on Ola S1 Pro is purely based on software, this kind of issue could be fatal when not fixed properly. 

Now since modern electric vehicles are not just mechanical machines but use intelligent software to make them more agile, secure and to make improvements over time. Ola, on the other hand, has been suffering not just hardware issues, but also software reliability issues. It is also required to invest more time and money in R&D to ensure its ev batteries are sustainable and safe.

Sachin Deo VermaSachin Deo Verma
Sachin covers technology news at Smartprix and he also has a keen interest in automobile and electric vehicles. He keenly gains knowledge from various sources to be updated with the latest tech trends. He is also a passionate Potterhead who dabbles in literature, and poetry, and loves to travel.

Related Articles

ImageiQOO Z9 5G Review: Powerful Performer within the budget of 20,000

In the current landscape of the budget smartphone market, heightened competition is evident. Striving to introduce a device that not only delivers commendable performance but also boasts a proficient camera and sleek design poses a considerable challenge. Over the past few years, iQOO, a subsidiary of Vivo, has diligently managed to walk on that path …

ImageOla Electric scooters launched in India: Here’s how to pre-book

Ola Electric has finally launched its first electric scooter in India presenting two models – Ola S1 and Ola S1 Pro. The electric scooter ships in a powerful Hyperdrive 8.5kW motor, ten colours. large boot space, an iconic headlamp, and many smart controls. Ola co-founder Bhavish Aggarwal kicked off the launch event on August 15 …

ImageOla Electric again postpones the delivery of S1 and S1 Pro electric scooters

The delivery dates of Ola S1 and S1 Pro have been delayed by another month to December 15. The EV startup company had previously planned to ship the Ola electric scooters by October which was later shifted to the end of November. Now, it has been pushed further down the line. Ola Electric cites the global …

ImageOla Electric Announces Bharat EV Fest, Offering Up To Rs. 7,500 Off On New Electric Scooters

Ola Electric has announced the Bharat EV Fest from October 16 to November 15 across the country. During this period, the company will offer certain offers and discounts on Ola’s electric scooters. The deals include an exchange bonus of up to Rs. 10,000 and up to Rs. 7,500 instant discount on select credit EMI, among …

ImageOla MoveOS 4 Elevates S1 Pro, S1 Air, and S1X Range with Ola Maps, Biometric Lock, and More

Ola Electric has introduced the Move OS 4 update, unveiling a host of new features and functionalities for its electric scooter lineup, which includes the Ola S1 Pro, Ola S1 Air, and the Ola S1X range. Alongside the introduction of fresh attributes, this update also brings improvements to existing features. Initially launched as a Beta …

Discuss

Be the first to leave a comment.