How to fix Huawei Mobile Services not responding on Samsung phones

By Deepak Singh • Updated On 5 Jun 2020

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If you own a Samsung phone and a Huawei wearable – any of the honor bands, Watch GTs or Magic Watch – you might be facing trouble operating the Huawei Health app that links these wearables to your phone.

We have noticed Huawei Mobile Services repeatedly crashing on our OneUI2.0 (Android 10) phones including Samsung Galaxy S10 Lite, Galaxy Note 10+, and Galaxy Note 10 Lite. And since Huawei Mobile Services are required even for rudimentary tasks like installing new wallpapers, you are probably in a hot mess.

Here’s how you can fix this problem in a few simple steps.

Also Read: Huawei Watch GT 2 Review

Fix Huawei Mobile Services crashing on Samsung phones

All you need to do is replace Huawei Mobile Services with a different version.

Step 1: Uninstall Huawei Mobile Services from your phone. Since the service won’t show in your app drawer, find it on the Play Store and uninstall.

Step 2: Download the Huawei Mobile services version 4.0.0.331.apk from APK mirror.

Step 3: Install the APK by tapping on the downloaded file using any file manager.

That’s it, this should fix the Huawei Mobile Services crashing problem.

Also, while setting up the Huawei Health app, make sure that you have selected the correct region. This tiny detail is easy to miss, especially with dark mode turned on. And we couldn’t get the app to work till we selected the correct region.

Method 2: Download Huawei App Gallery

Another way to fix connectivity issues on Huawei wearables is to download App Gallery.

Step 1: Uninstall Health and Huawei Mobile services from your phone.

Step 2: Download AppGallery APK from Huawei’s official page.

Step 3: Install AppGallery and now download and Instal HMS Core from App Gallery

Step 4: Download and install the Huawei Health app from AppGallery.

Deepak Singh

Deepak Singh is a technology journalist and editor with over 13 years of experience covering consumer electronics. A computer engineering graduate, he has developed deep expertise in chipsets, displays, and hardware performance.

Over the past decade, Deepak has reviewed more than 700 products, including smartphones, laptops, TVs, and audio gear. He currently leads the editorial team at Smartprix, focusing on accurate, useful, and hands-on tech reporting.

When he’s not testing new devices, Deepak enjoys reading and spending time with his family.

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21 Comments

Buhle

@buhle_jajuziro

1 year ago

Hi. My Huawei Watch Fit3 isn't pairing with Samsung A71. Even though I tried both methods. The problem starts with the fact the I cannot agree to the Huawei Terms of Licence. The "Next" click is disabled. Now the devices do not pair/connect.

Cabiro

Anonymous

4 years ago

Huawei Watch GT2 pro +Samsung A52 android 12 dont work

Gene K

Anonymous

5 years ago

Thank you very much. Method 2 was used for Samsung Galaxy Note 10 plus with Android 11. Working good now.

Ali

Anonymous

5 years ago

Hi Huawei band 4 pro not working with Samsung A21 s. Please let me know how to fix. Thanks

Ian

Anonymous

5 years ago

Have a huawei watch fit and samsung note 9 mobile but huawei health not picking up additional watch models to allow pairing between phone and watch. Saying connection error please can you help

Show Replies (1)

Shaun

Anonymous

5 years ago

Working now on Samsung A50. Was loosing my mind trying to get it sorted. Thanks Deepak!!

Show Replies (1)

Rea Rajnee Quidet

Anonymous

6 years ago

Thanks! Worked for my samsung note 9. 🙂

Anonymous

6 years ago

Does not work on my Samsung A71… I am unable to set my gender/date of birth/ height and weight. The watch and app sync well… but I cant set this information on the app. Useless if I am 13 feet tall and weigh 80 pounds and born in 1990…. I cant seem to change these. So annoying the watch gt2 is beautiful!!!

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