If you own a Samsung phone and a Huawei wearable – any of the honor bands, Watch GTs or Magic Watch – you might be facing trouble operating the Huawei Health app that links these wearables to your phone.

We have noticed Huawei Mobile Services repeatedly crashing on our OneUI2.0 (Android 10) phones including Samsung Galaxy S10 Lite, Galaxy Note 10+, and Galaxy Note 10 Lite. And since Huawei Mobile Services are required even for rudimentary tasks like installing new wallpapers, you are probably in a hot mess.

Here’s how you can fix this problem in a few simple steps.

Also Read: Huawei Watch GT 2 Review

Fix Huawei Mobile Services crashing on Samsung phones

All you need to do is replace Huawei Mobile Services with a different version.

Step 1: Uninstall Huawei Mobile Services from your phone. Since the service won’t show in your app drawer, find it on the Play Store and uninstall.

Step 2: Download the Huawei Mobile services version 4.0.0.331.apk from APK mirror.

Step 3: Install the APK by tapping on the downloaded file using any file manager.

 

That’s it, this should fix the Huawei Mobile Services crashing problem.

Also, while setting up the Huawei Health app, make sure that you have selected the correct region. This tiny detail is easy to miss, especially with dark mode turned on. And we couldn’t get the app to work till we selected the correct region.

Method 2: Download Huawei App Gallery

Another way to fix connectivity issues on Huawei wearables is to download App Gallery.

Step 1: Uninstall Health and Huawei Mobile services from your phone.

Step 2: Download AppGallery APK from Huawei’s official page.

Step 3: Install AppGallery and now download and Instal HMS Core from App Gallery

Step 4: Download and install the Huawei Health app from AppGallery.

19 COMMENTS

  1. Does not work on my Samsung A71… I am unable to set my gender/date of birth/ height and weight. The watch and app sync well… but I cant set this information on the app. Useless if I am 13 feet tall and weigh 80 pounds and born in 1990…. I cant seem to change these. So annoying the watch gt2 is beautiful!!!

  2. Thank you so much for this, it worked! I have a Samsung Galaxy A7 and just bought an Honor Band 5. I was disparing because I couldn’t get the health app to work but now it does!!

  3. What file manager do you recommend?
    I thought it was necessary to ‘root’ the phone to install .apk’s from outside the play store?

      • Thank you, we managed to sort it out, we used the “Files by Google” filemanager in the end. The Huawei band 4 is now connecting with the phone again and all is good.
        Rather odd that they persist leaving the buggy Huawei Mobile Services version on the Play store.

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