Flipkart user orders iPhone 12 Mini but receives iKall device, complain of negligence

Main Image
  • Like
  • Comment
  • Share

In today’s times, most smartphones are retailed through e-commerce platforms like Flipkart, Amazon, and Tata Cliq. This helps consumers in purchasing the phone of their choice from the comfort of their homes. Many new smartphones launch exclusively on these platforms too, like the Vivo T1 5G that launched yesterday.

ALSO READ: OnePlus Nord CE 2 launch for India confirmed: Read on to know more

ALSO READ: Samsung increases the lifespan of its Galaxy smartphones & watches with 4 years of OS updates

Although online shopping is an easy way to buy smartphones of your choice, sometimes consumers might get deceived. Recently a Twitter User @Prahlad Saini tagged Smartprix and Flipkart and complained about receiving an ikall device instead of iPhone 12 Mini which he had ordered. His tweet reads-

@flipkartsupport #iphonescam @AppleSupport @Apple what about my iPhone order issue? Ikall brand item delivered instead iPhone 12 Mini, but not help by Flipkart yet, I also hv unboxing video, I also sent product pics, id and signed FIR letter as you said, need help @Smartprix @_Kalyan_K

The tweet by the consumer

The tweet indicates that the consumer who had ordered and paid for iPhone 12 Mini has received an ikall phone and is now not getting a resolution by Flipkart. The consumer has shared some pictures of the device he has received. 

Though Flipkart has replied to his first tweet the message seems very vague as they have just mentioned a previous message which resolved the issue and asked to contact them if there’s any further issue.

We don’t know exactly what resolution Flipkart has given to the consumer, but it is for sure that the response isn’t satisfactory as in another tweet consumer has mentioned that it has been 12 days since he has been in touch with the customer support team of Flipkart and since last 5 days no one from the portal has contacted him.

ALSO READ: Samsung Galaxy S22 Series Launched: Galaxy S22 Ultra Gets Inbuilt S-Pen

We can’t authenticate the validity of the consumer’s claims but if there’s any truth in this complaint, then the e-commerce portal should provide a refund or legit product to the consumer as early as possible. Otherwise, this will be a case of cheating the consumer, which won’t do well for the credibility of the website.

Shivangi AgarwalShivangi Agarwal
Shivangi is an honours graduate in English from Delhi University with a passion for reading and writing. Always keen to know more about the latest gadgets, when she is not reading about tech, she loves listening to Hindi music and grooving to the latest Hindi beats.

Related Articles

ImageExclusive: Samsung Galaxy Z Flip 6 Specs Revealed Ahead of Unveiling at Paris Unpacked

Samsung’s upcoming Galaxy Unpacked is still several weeks away, and leaks about the products launching at the event keep rolling in. The Galaxy Z Flip6 is one of the products launching at the event alongside the Galaxy Z Fold6, Galaxy Watch7, Galaxy Watch Ultra, and Galaxy Ring.Earlier, we revealed the 5K renders of the …

ImagePoco M4 Pro 5G with 90Hz display, 50MP camera launched: India price, specifications

Smartphone maker POCO has launched the next in their M series in India. Poco M4 Pro 5G has been launched by the company which is a rebranded version of the Redmi Note 11 5G that came out in China last year. This is in tandem with the claims of Anuj Sharma, Head of Poco India, …

ImageiPhone 13 and iPhone 12 prices drop on ahead of iPhone 14 launch; Get iPhone 13 for Rs 51,000

iPhone 14 is soon going to make its debut in the global market and the audience is already waiting for September 7. There is no official confirmation regarding the pre-ordering window and sales of the smartphone until now. Nonetheless, we can say that both the details will be followed by the launch of the series. …

ImageApple iPhone 14, 14 Plus, iPhone 15 Pro & Pro Max discounted by up to 15,000 INR on Flipkart

E-commerce portal Flipkart is hosting an End of end-of-season sale event wherein the portal is offering huge price cuts on various iPhone 14 and iPhone 15 Series devices. Flipkart is offering heavy discounts on Apple iPhone 14, iPhone 14 Plus, iPhone 15 Pro, iPhone 15 Pro Max and more. The sale is live now and …

ImageiPhone users say deleted photos surfaced after iOS 17.5 update

iPhones are supposed to be more secure than Android, right? Turns out the latest iOS 17.5 might have the potential to change your mind. The update has broken ‘Photos’ on Apple devices bringing ‘deleted photos’ back to life.  Yep, that’s what the problem is with iOS 17.5. Users are finding old and deleted photos back on their iPhones/iPads. …

Discuss

Be the first to leave a comment.