Do you have a Samsung phone and the screen suddenly went black? Well, don’t worry; you have come to the right place. In this guide, we’ll walk you through seven effective solutions to fix the Black Screen of Death (BSOD) issue on your Samsung device. Whether you’re facing this problem for the first time or it’s a recurring issue, we’ve got you covered. Let’s get started.
Fix 1: Force Restart Your Phone
The first thing to do when you encounter the BSOD error on your Samsung phone is force-restart it. This way, you can fix any software bugs or glitches that might be causing the issue. Follow the steps below.
- Press and hold the Power button and the Volume down button for at least 7 seconds simultaneously.
- Release the buttons once you feel a vibration or see the Samsung logo.
Fix 2: Calibrate the Battery
Calibrating the battery can help resolve battery-related issues that may indirectly affect the phone’s performance, potentially causing errors like the BSOD.
You can calibrate the battery by draining it completely and then charging it to 100% without any breaks or pauses. We recommend repeating this process monthly to make sure the battery remains calibrated, especially if your phone is an old one.
Once you have charged your phone to 100%, try turning it on again. If the device turns on, then it is likely a battery-related issue. Contact Samsung support for further assistance and to avoid such problems in the future.
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Fix 3: Tap and Squeeze Your Phone a Few Times
At times, applying physical pressure to the phone by tapping or squeezing it gently can reseat internal components, the display in this case. This action may fix any loose connections that could be causing the BSOD.
Try tapping and squeezing various parts of the phone, particularly around the edges and back, to see if it resolves the issue.
If the issue is resolved with this fix, you need to visit your nearest service center for a repair and fasten any internal components that might be held loose, causing the black screen of death issue.
Fix 4: Check Damage or Stuck Buttons
If your buttons are stuck, you will not be able to turn on your device. In this case, try plugging your phone into the charger. If the phone doesn’t respond, press and hold the power button and you should feel a vibration.
If you don’t feel a vibration, it means that the button might be damaged. In this case, you should visit a service center for further assistance. However, if you do feel a vibration, proceed to the next step to troubleshoot the issue further.
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Fix 5: Wipe the Cache Partition
If you are still facing the black screen of death on your Samsung phone, try wiping the cache partition. The cache partition stores temporary data of your Samsung phone which can, sometimes, get corrupted. To resolve this issue, we’ll have to wipe the corrupted cache. Follow the steps below.
Note: This method will only work if your phone’s display is still working and intact. Should this method fail because you were unable to see anything on the screen, send your device for a display repair.
1. Connect your phone to a PC or any computer using a USB cable, preferably the one that came in the box.
2. Now, power off your Samsung phone.
3. Press and hold the Volume Up and the Power buttons simultaneously for 3 seconds. Release the buttons as soon as you see the Samsung/Android logo or feel a vibration.
4. Once you are in the Android recovery mode, use the Volume Up and Down buttons to highlight and the Power button to select an option.
5. Select Wipe cache partition.
6. Then, select Yes if prompted.
7. Finally, select Reboot system now.
Fix 6: Factory Reset (Optional)
If wiping the cache partition didn’t help, you can try resetting your Samsung phone to its factory settings. Before you do that, make sure you have the following:
- A backup of all your data.
- The Google account and password to verify the FRP lock.
- Your lock screen password.
- A PC to enter recovery mode.
Now, you can follow the steps below to factory reset your Samsung phone.
1. Connect your phone to a PC or any computer using a USB cable, preferably the one that came in the box.
2. Now, power off your Samsung phone.
3. Press and hold the Volume Up and the Power buttons simultaneously for 3 seconds. Release the buttons as soon as you see the Samsung/Android logo or feel a vibration.
4. Once you are in the Android recovery mode, use the Volume Up and Down buttons to highlight and the Power button to select an option.
5. Select Wipe data/factory reset.
6. Then, select Factory data reset to confirm.
7. Finally, select Reboot system now.
8. When your phone boots up, you will see the setup screen.
9. Set up your phone and the issue should be resolved.
10. You might have to enter the Google account and password to be able to start using your phone again.
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Fix 7: Send For Repair
If your phone screen doesn’t display anything or if you are unable to enter recovery mode, then you should contact Samsung support and send your device for repair. You can also visit your nearest service center for the repair.
Final Words
That’s it for this guide. We hope it has helped you figure out the actual problem behind the black screen of death on your Samsung phone and fix it. If you have any further questions, let us know in the comments section below.
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